For no extra charge
When your health defences are down – our Digital GPs are here to provide an online diagnosis at home or away, even provide prescriptions. You and your family can get an online appointment with one of our Irish registered doctors Monday to Friday from 8am to 8pm and on weekends from 9am to 12 noon.
For more complex medical cases, if you’re worried about a diagnosis or treatment, you and your extended family can seek a second medical opinion from a world leading panel of over 50,000 medical experts.
Managing your mental health is just as important as your physical health. Speak to our team of professional Psychologists in complete confidence.
Losing a loved one isn’t easy. So, it might help to know there’s help on hand through bereavement counselling.
It’s not always easy or convenient to get to the doctors’ surgery. With Aviva Digital GP you can get an online appointment with a doctor without having to wait for a face-to-face appointment. The Aviva Care digital GP service is a private doctor service offering you and your immediate family access to clinical advice and guidance in non-emergency situations.
At home or on holiday, it offers the peace of mind of being able to speak to a doctor quickly, at a time that suits you.
The benefits:
Its easy to use from the comfort of your own home
Provides Quick access to an experienced GP
You can use it at home or on holiday
Get prescriptions sent to your local pharmacy
Who can use this service?
This service is available to you, your spouse or partner, your children up to age 18. (23 if in full time education)
How does it work?
For any health concerns you have, our experienced doctors are available Monday to Friday from 8 am to 8 pm and on weekends from 9 am to 12 noon.
Fill out our online form and an Irish licensed doctor will call you back. Video conference is also available if required.
You can use the service to discuss any medical issues concerning you or your immediate family, get sick certs or a prescription can be sent directly to your local pharmacy.
If you or a member of your family become ill or had an accident, it would be reassuring to know that you had the correct diagnosis and treatment plan. With the Best Doctors service, you can get a second medical opinion from a world leading expert so you can double check a diagnosis, investigate alternatives and get additional treatment options for any condition affecting your quality of life. You get access to 50,000 world-renowned specialists with 450 specialities and sub specialities who will work with your own doctors and consultants to advise on the best course of action. It can also be used for conditions diagnosed before taking out your cover with Aviva.
The Benefits
Double-check a diagnosis or treatment with a world leading expert
Investigate alternative treatment options
Review your options if your symptoms haven't improved
Can be used if you're worried about a parent, partner or child
This service is available to you, your children up to age 18 (23 if in full-time education)
Your spouse or partner
PLUS your parents AND your spouse/partner’s parents.
Fill in our online questionnaire and submit it on our Aviva Care Portal. A dedicated Case Manager will then be assigned to you who will guide you through the whole process including supporting you to gather the relevant medical documentation and ultimately discussing the meaning of your report.
Managing your mental health is just as important as your physical health. And it’s OK not to be OK. When life brings new and unexpected changes, its normal to feel anxious, stressed or low. Whatever your challenge, you’re not alone. Our professional team of Psychologists are here if you’re:
• Overwhelmed, stressed or anxious• Feeling low, depressed or lonely• Need help managing the emotional impact of life events and developing coping and behavioural skills
Family Care gives you access to a wide variety of specialised forms of therapy, including counselling and Cognitive Behavioural Therapy.
It's completely confidential
They'll help you develop coping and behavioural skills
Registered with Irish Psychological Society
You, your spouse or partner, your children up to 18 (23 in full time education).
Patients under 18 years of age are supported with a single assessment session during which they will benefit from a formal diagnosis. At the end of the consultation, practitioner Psychologists will make recommendations and support the patient as well as their carer/guardian/ parent, to access specialised services.
Request the service by filling in our online form on the Aviva Care portal. A customer service agent will then make an appointment for you. These services are delivered by Clinical, Counselling and Health Psychologists registered with the Irish Psychological Society. Appointments can be made at a time to suit you and each session lasts 1 hour. You are entitled to up to five consultations a year.
Losing a loved one isn’t easy. So, it might help to know there’s help on hand through bereavement counselling. When you or your spouse/partner need someone to talk to, our team of counsellors and psychologists are just a phone call away.
Access is easy, support is just a telephone call away
They can help you develop ways to cope
The counsellors are registered with the Irish Psychological Society
The spouse or partner of the deceased customer/member anytime up to 12 months after the loss of their loved one.
Request the service by filling in our online form on the Aviva Care portal. A customer service agent will then make an appointment for you. These services are delivered by Clinical, Counselling and Health Psychologists registered with the Irish Psychological Society. Appointments can be made at a time to suit you and each session lasts 1 hour.You are entitled to up to five consultations a year.
